Fulfillment & Shipping
Most orders are fulfilled and shipped within 2-3 business days.
Items that exceed that time frame are noted on their product page.
Fulfillment timeframes are in addition to ship days, so please be aware when ordering.
CURRENTLY ONLY SHIPPING IN THE US
This includes Hawaii, Alaska and Puerto Rico
For international customers please be sure to subscribe here for updates on additional international locations added in the coming weeks.
You will receive a tracking notification when your first package is sent.
If your order has additional shipments, you will receive added tracking#'s as they ship.
If you have any questions about your order, you can ask for an update by emailing:
Subject: Order Status (your order number)
Please be sure to carefully confirm your ship-to address.
Any fees associated with redirecting or resending a shipment to a correct address will be the customers' responsibility.
If item(s) have already shipped with an incorrect address, we cannot be held responsible for any loss.
If your order is completed with an incorrect ship-to address, please contact us immediately at:
Subject: ADDRESS ISSUES (Ord #)
In most cases, if it is caught before fulfillment is complete, address changes can be made without any added fees.
In ALL cases, we will do our best to ensure that your shipping process is as painless as possible.
Pickup at Boutique
Let the front counter know you are picking up an Intense Style order. Give your name and order # and they will retrieve your items.